---
title: FAQs | FAQs
description: FAQs
---

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1. [FAQs](https://faq.mintrx.com/faq-page)
2. [FAQs](https://faq.mintrx.com/faq-page/faqs)

# FAQs

- [Where can I find my order history?](https://faq.mintrx.com/faq-page/where-can-i-find-my-order-history)
- [What’s the status of my order?](https://faq.mintrx.com/faq-page/whats-the-status-of-my-order)
- [Does my item need to be refrigerated?](https://faq.mintrx.com/faq-page/does-my-item-need-to-be-refrigerated)
- [My refrigerated item arrived warm/melted—what now?](https://faq.mintrx.com/faq-page/my-refrigerated-item-arrived-warm/melted-what-now)
- [How is my prescription shipped?](https://faq.mintrx.com/faq-page/how-is-my-prescription-shipped)
- [Do you have a referral program?](https://faq.mintrx.com/faq-page/do-you-have-a-referral-program)
- [Do you offer samples or trial packs?](https://faq.mintrx.com/faq-page/do-you-offer-samples-or-trial-packs)
- [Can I return or exchange my order?](https://faq.mintrx.com/faq-page/can-i-return-or-exchange-my-order)
- [Can I get a refund?](https://faq.mintrx.com/faq-page/can-i-get-a-refund)
- [How much does the medication cost?](https://faq.mintrx.com/faq-page/how-much-does-the-medication-cost)
- [How much is it per pill?](https://faq.mintrx.com/faq-page/how-much-is-it-per-pill)
- [Do you have any discounts or promotions?](https://faq.mintrx.com/faq-page/do-you-have-any-discounts-or-promotions)
- [Can I fill my order using my own doctor’s prescription?](https://faq.mintrx.com/faq-page/can-i-fill-my-order-using-my-own-doctors-prescription)
- [Can I send my doctor’s prescription directly to you?](https://faq.mintrx.com/faq-page/can-i-send-my-doctors-prescription-directly-to-you)
- [Why was my medication denied?](https://faq.mintrx.com/faq-page/why-was-my-medication-denied)
- [How do I complete a doctor’s visit?](https://faq.mintrx.com/faq-page/how-do-i-complete-a-doctors-visit)
- [Why does it say I need an RX when I already have one?](https://faq.mintrx.com/faq-page/why-does-it-say-i-need-an-rx-when-i-already-have-one)
- [Do I have any refills left?](https://faq.mintrx.com/faq-page/do-i-have-any-refills-left)
- [How do I unsubscribe from marketing?](https://faq.mintrx.com/faq-page/how-do-i-unsubscribe-from-marketing)
- [I can’t log into my account—what should I do?](https://faq.mintrx.com/faq-page/i-cant-log-into-my-account-what-should-i-do)
- [Can you ship to my state?](https://faq.mintrx.com/faq-page/can-you-ship-to-my-state)
- [Can I get expedited shipping?](https://faq.mintrx.com/faq-page/can-i-get-expedited-shipping)
- [Can I change or cancel my order?](https://faq.mintrx.com/faq-page/can-i-change-or-cancel-my-order)
- [How long does it take for my order to ship?](https://faq.mintrx.com/faq-page/how-long-does-it-take-for-my-order-to-ship)
- [Why hasn’t my order shipped yet?](https://faq.mintrx.com/faq-page/why-hasnt-my-order-shipped-yet)

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- [FAQs](https://faq.mintrx.com/faq-page/faqs)

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